FAQs

USA: 3-5 bussiness day
Canada: 5-10 bussiness day
Europe: 7-10 bussiness day
Other countries : Up to 15 bussiness day

Weekend orders will ship out on next Monday. 
We will send you a message if we have any delay.

Please note if your item is not in stock it will be pre-order and therefore may take up to 3-4 weeks to be completed before being dispatched.

Since international mail is affected by several circumstances, we can't solve delivery delays cases. Please understand that, once the package is sent, transit times, custom delays, and delivery times are totally beyond our control. You can track your shipment anytime in your purchased orders.

We ship worldwide! However, customers are responsible for any customs or duties fees that may apply. We aren't responsible for delays due to customs or issues with postal services.

When the jewelry marked as "tarnish resistant and safe in water," it means you can wear it in water.

However, for other jewelry that made with brass and sterling silver, please follow with the caring instruction.

When your gold or silver jewelry tarnishes, it doesn’t mean they are fake; Real gold and silver can naturally aged. The higher the karat of a gold jewelry is, the less likely it is to be tarnished.

Our body chemistry also differs that is why some people’s jewelry may be more inclined to tarnish or tarnish more quickly than other individuals.

Although our jewelry is quality made, some chemicals and oils from your face can speed up the oxidation process. Trying to avoid lotion, perfume, hairspray, deodorants and cleaning stuff like chlorine and detergents. If you want your jewelry last a longtime and and keep them in pristine condition, please read the care instruction.

A little love goes a long way. Please clean it regularly by using warm water and dry with a cotton cloth. Wipe it with your alcohol pad after use and polish with the jewelry cloth will make them shine again. When you're not wearing it, store it into a sealed bag or a jewelry box separately will keep them from scratching each other and oxidation.

If you see they are started tarinshed, you can add a few drops of professional cleaning liquid to warm water and wipe the tarnished part with the mixture using your fingers or a cotton swab. Do not use toothpaste or baking soda as they are too abrasive.

All of our orders come with a beautiful jewelry box. If you want to make it gift-ready, we would love to do it for you! We also offer our own ribbon and gift bag.

Wrap a strip of paper or string around your finger where you'd like the ring to be.

2. Make sure that the paper/string is pulled snug to your finger, tighter is better to find your best fit.

3. Mark the spot where the paper meets and measure the distance with a ruler (mm)

4. Use the below chart to determine your ring size.

size-chart.png