Returns & Exchanges Policy
RETURNS AND EXCHANGES
At Insired Jewelry, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, please follow our return and exchange policy below:
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Contact Us Within 30 Days:
- If you wish to return or exchange an item, please contact us within 30 days of receiving your package.
- You can reach us through our Contact Us or email us directly at [your email address].
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Return Shipping:
- You are responsible for the shipping costs to return the item to us.
- Ensure that all returned jewelry is unworn and in its original condition and packaging.
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Inspection and Damage Reporting:
- We carefully inspect each piece before it ships out to ensure it meets our quality standards.
- If an item arrives damaged, please report it to us within 24 hours of delivery. Contact us through our Contact US or email us info@inpsiredjewelryshop.com directly.
RETURNED PACKAGE POLICY
We will not offer a refund if a package is returned for the following reasons:
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Incorrect Address:
- The address provided by you was incorrect, resulting in the package being undeliverable.
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Unclaimed Package:
- The package was unclaimed once delivery was attempted.
In such cases, we offer the possibility to reship the package once it has been returned to us. Here’s how it works:
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Reshipping Process:
- Once the package is returned to us, we will notify you via email.
- You will need to confirm the shipping address and pay the re-shipping and handling costs before we can send the package again.
If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help!
Contact Us